Privacy Policy

Processing of Personal Data

Personal data is information that can be linked to an identifiable individual. Kommuneforlaget (KF) is committed to protecting and respecting your privacy, and uses only personal data that is relevant and necessary to fulfill our obligations and provide good service to our contacts, as well as personal data that we are required to collect by law, in accordance with, among other things, the Accounting Act.

The processing of personal data—such as collection, recording, storage, and disclosure—is subject to specific rules. KF is the data controller, and all personal data is processed in accordance with the Personal Data Act and other privacy regulations. The Norwegian Data Protection Authority oversees compliance with these regulations.

KF’s processing of personal data primarily involves contact information, order and payment information, as well as correspondence and any other information relevant to the purpose of the processing.

What do we use personal information for?

KF processes personal data in the following cases:

  • Provision of digital solutions. Certain solutions will have their own privacy statements. When customers use our solutions, the customer is the data controller for your personal information, and KF acts as the data processor for the customers who use the digital solutions. The customers will provide you with information about the processing of your personal information.
  • Contact with customers, including municipalities. This includes the processing of contact information, purchase history, contact and support history, etc. The purpose of the processing is to respond to customer inquiries, process orders and payments, ship products, and provide services. We also send information and surveys to customers. Processing is carried out on the basis of a contract, legitimate interest, or consent.
  • Contact with authors, potential authors, book-related suppliers, and other partners. This involves the processing of contact information, and the purpose of the processing is to follow up, maintain contact, and fulfill agreements and obligations. The processing of personal data is based on a contract or legitimate interest.

Sharing of Personal Information

KF does not disclose your personal information to third parties unless there is a legal basis for such disclosure. Examples of such a basis typically include an agreement with you or a legal requirement that obligates us to share the information.

KF uses data processors to collect, store, or otherwise process personal data on our behalf.

Correction and Deletion of Information

KF does not retain personal data for longer than is necessary to fulfill the purpose of the processing. Longer retention may be necessary to comply with any legal obligations, such as those under accounting laws.

It is important that the information we have stored is accurate and up to date. We therefore encourage you to contact us if you notice any errors. You can also contact us if you would like to access the personal information we have stored about you, or if you would like to be removed from our systems.

Storage of Personal Information

KF does not retain personal data for longer than is necessary to fulfill the purpose of the processing. Longer retention may be necessary to comply with any legal obligations, such as those under accounting laws.

KF uses data processors to collect, store, or otherwise process personal data on our behalf.

Your Rights When We Process Your Personal Information

You have the right to request access to, correction of, or deletion of the personal data we process about you. You also have the right to request restriction of processing, to object to the processing, and to exercise your right to data portability. You can read more about these rights on the Norwegian Data Protection Authority’s website: www.datatilsynet.no.

To exercise your rights, you must send us a written request explaining the nature of your inquiry. We will respond to your inquiry as soon as possible, and no later than 30 days.

KF will ask you to verify your identity before we allow you to exercise your rights with us. We do this to ensure that we only grant access to your personal information to you—and not to anyone pretending to be you.

You can unsubscribe from our newsletters at any time by clicking the link in the newsletter or withdraw your consent to our processing of your personal information by sending a written request via the contact form.

Contact Form

Complaints

If you believe that our processing of personal data does not comply with what we have described here, or that we are otherwise violating privacy laws, you may file a complaint with the Norwegian Data Protection Authority. You can find more information about this at www.datatilsynet.no.

Contact

If you have any questions about this privacy policy or the use of your personal information, please feel free to contact us using the contact form above.

Laptop sitting on a white surface

Forms on websites

KF collects information through forms on our website.

  • When you want to try a product or service
  • When registering for webinars, courses, and conferences
  • When signing up for the email newsletter

Cookies

KF uses cookies on its website to improve the user experience and for statistical purposes.

KF is responsible for the processing of information and data through the use of cookies on kf.no.

A cookie is a text file sent from a website, such as kf.no, to your computer or smartphone. It is then stored either in memory (session cookies) or as a small text file (text-based cookies). We use both of these types of cookies to

  • improve the user experience and performance of the website
  • collect statistics from the website, such as the number of visitors (no personal data is stored)
  • optimize marketing

If your browser is set to not accept cookies, you will not be able to order services and solutions from us. You can easily change this setting in your browser; see the instructions.

By using our website, you also consent to the use of cookies.

View your cookie settings by clicking the green circle in the lower-left corner of the webpage.

How do I enable or delete cookies?

Most browsers are set to accept cookies. You can change your settings to either block all cookies or to be notified when a cookie is stored on your computer. Learn more about how to do this in your browser's help section.

Different browsers have different ways of deleting cookies. If you're not sure where to find this information, click "Help" in the "Start" menu and search for "cookies" to find out where the cookies folder is located.

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