Customer Support

We're happy to help! Our hours of operation are Monday through Friday, 8:00 a.m. to 4:00 p.m.

Expertise in using the service is essential. Training is included in the service package for new customers and is provided to one or more superusers/administrators.

We recommend that all super users/administrators stay up to date on changes and new versions through newsletters, system messages, user guides, and any other user meetings. The customer’s super users/administrators are responsible for first-line support within their own organization.

Billing

Do you have any questions about your invoice?

Support 11

Do you have any other questions?

Call us or contact us by email.